The search tool below can help you find answers to many commonly asked questions.
Visit our 91短视频 page to learn more. You can also email info@elara.com or visit our Locations page for the phone number of your local 91短视频 branch.
You can reach your care team at the number provided to you during your first visit or you can find your local 91短视频 branch鈥檚 phone number on our Locations page.
Please visit our Careers page to search open positions and complete an online application.
Please contact your direct supervisor for assistance. You may also email info@elara.com with any non-urgent questions.
Please visit our Refer page to submit a secure online referral.
Yes, you can connect with 91短视频 on , and .
Please send advertising requests to marketing@elara.com.
Please email communications@elara.com for all media inquiries.
Please reach out to your local 91短视频 branch with all billing inquiries. You can find your branch phone number on our Locations page or in your admission packet.
Contact your local branch for medical records requests. You can find the phone number in your admission packet or on the Locations page of our website.
For questions regarding insurance for services, please email info@elara.com or reach out to the 91短视频 branch in your area.
Our team members have chosen Elara for our supportive environment, flexible schedules and opportunities for advancement and growth. Our benefits include:
We have a growing footprint of 32,000 caregivers and 60,000 patients in 16 states in the Northeast, Midwest and Southwest.
We have learned that job seekers have been contacted by individuals who are falsely representing themselves as 91短视频 executives or recruiters from email addresses that are like @elara.com.
If you have been offered a position, asked for personal or banking information, or asked to deposit a check for supplies, here are some tips to ensure you are corresponding with 91短视频.
You can always reach out to your People Team representative (HR). To do this, navigate to Elara鈥檚 intranet site for team members, called eConnect, and search 鈥淧eople Partner & TA – People Structure鈥. You鈥檒l find a list of HR contacts for each of Elara鈥檚 service areas 鈥 including your state.
Navigate to the employee benefits guide located here. Information regarding Elara鈥檚 401k, through Fidelity, is available on page 32 of the guide.
Navigate to 91短视频鈥檚 intranet site for team members, called eConnect, and search 鈥淧eople Partner & TA – People Structure鈥. You鈥檒l find a list of HR contacts for each of Elara鈥檚 service areas 鈥 including your state. Alternatively, from eConnect, hover over 鈥淒epartments,鈥 at the top of your screen and select 鈥淧eople (HR)鈥 for all HR resources.
Navigate to the employee benefits guide located here.
91短视频 uses Workday to assist team members with pay, including pay statements. You鈥檒l want to log on to Workday through your Elara-caring issued device, or via your personal device with 91短视频 Single Sign-On (SSO), to access your pay statements.
For detailed instruction, log on to eConnect and search 鈥淲orkday Job Aids.鈥 Then, select the resource 鈥淛ob Aid View Payslips and Update Payment or Withholding Elections.鈥
You can find the Employee Handbook on eConnect, Elara鈥檚 intranet site for team members. Once on eConnect, navigate to 鈥淒epartments鈥 > 鈥淧eople (HR)鈥 and select the tile that states 鈥淭eam Member Resources.鈥 Once here, you鈥檒l see the handbook listed.
91短视频 uses an IT software called JupITer for technology support. You can access JupITer via eConnect, Elara鈥檚 intranet site for team members. Once on eConnect, navigate to 鈥淒epartments鈥 > 鈥淭echnology鈥 and select the tile that states 鈥淛upITer.鈥 Contact information and instructions are listed.
Please login to the ElaraCare app or contact your supervisor for assistance.
It is a program of care and support for individuals recovering from illness, injury, new diagnoses, recent surgery or hospitalization. The focus is on recovery, rehabilitation and health education. Our support team provides a wide range of clinical health services to take you or a loved one home safely and enhance ongoing safety and quality of life.
Medicare Part A (hospital insurance) covers eligible home health services including:
You or a loved one may be able to qualify for service with one or more of the following conditions:
Home health care is a Medicare Part A benefit that does not require a copay or deductible for patients who meet eligibility criteria. Other payment sources may include Medicaid, private insurance, workers鈥 compensation, private payment or alternative funding.
Patients must be under the care of a doctor,聽or other allowed practitioner such as a Nurse Practitioner or Physician鈥檚 Assistant, and getting services under a plan of care that is reviewed regularly by a doctor. A doctor must certify that the patient needs:
Frequency of visits are dependent upon physician orders. The level of care is as unique as each patient鈥檚 needs. Clinicians visit to perform specific tasks and return at scheduled intervals. If needs change, our care model is designed to be responsive, and visit frequency is adjusted as needed.
For questions regarding insurance for services, please email info@elara.com or reach out to the 91短视频 branch in your area.
Everyone has a right to choose their healthcare options. If a patient wants to stop the hospice benefit for any reason, they can. Also with the increased care of a hospice team of providers, sometimes patients improve. If a physician believes the patient will live beyond six months, hospice can be discontinued. If or when the patient鈥檚 condition begins to deteriorate, the doctor can reassess, and the patient may become eligible once again.
The simple answer is as often as needed. The frequency of visits is based on the patient鈥檚 individual care plan and will increase or decrease depending upon the patient鈥檚 needs.
91短视频 is a Medicare-certified hospice provider and is fully staffed 24 hours a day, 365 days of the year鈥攊ncluding weekends and holidays. Patients and caregivers are encouraged to call any time and will be connected with the appropriate staff person based on the need. A nurse will visit to address a patient鈥檚 changing needs even if the visit is outside of the scheduled care plan.
Hospice is a program of care and support for individuals when a cure is no longer likely or the patient has chosen not to pursue aggressive curative treatment. The focus is on the patient鈥檚 quality of life and comfort. Hospice care is for the patient as well as the family and caregivers. Palliative care is a medical specialty focused on the needs of people who are living with serious, often life-threatening illness. The focus is on treating uncontrollable symptoms.
Following are some of the signs that it may be time for the added benefits of hospice:
The hospice care team includes registered nurses, physicians, hospice aides, medical social workers, chaplains, volunteers, and bereavement support. Learn more about each role.聽
For questions regarding insurance for services, please email info@elara.com or reach out to the 91短视频 branch in your area.
If you have Medicaid or a limited income, you may qualify for personal care services at no cost to you. We can work with your local agencies to seek approval and evaluate your needs to determine coverages available to you. Other types of payment and insurance may be accepted and vary based on your area.
Our personal care services can provide support in the following ways:
Contact us today, and we can help you explore solutions and perform a home visit to assess your needs.
For questions regarding insurance for services, please email info@elara.com or reach out to the 91短视频 branch in your area.
91短视频 behavioral health services address:
Contact us today, and we can help you explore solutions and assess your needs.
Our specialized team of behavioral health professionals are trained to assist in assessing qualified services to meet individual needs. We have specially trained nurses and social workers to support you and meet your unique needs.
If you have Medicaid or a limited income, you may qualify for these Personal Care services at no cost to you. We can work with your local agencies to seek approval and evaluate your needs to determine coverages available to you. Other types of payment and insurance may be accepted and vary based on your area.
For questions regarding insurance for services, please email info@elara.com or reach out to the 91短视频 branch in your area.
Palliative care is specialized healthcare for people who are living with serious, long-term illnesses. Palliative care focuses on symptom relief, reducing stress related to the illness and improving quality of life.
This helpful graphic shows what palliative care and hospice care have in common and the differences in care.
The 91短视频 palliative care team includes doctors, nurse practitioners and social workers.
Yes, Palliative care is based on the needs of the patient, not on the patient鈥檚 prognosis. It鈥檚 appropriate at any age and at any stage in a serious illness.
91短视频 provides palliative care services wherever you call home鈥攊n your home, assisted living facility or nursing home.
The 91短视频 palliative care team oversees medications and other treatments for pain, constipation, shortness of breath, nausea and other symptoms. A social worker coordinates care and serves as an advocate on behalf of the patient and the family. A chaplain offers spiritual support and comfort.
In most cases, palliative care can be provided alongside the care you receive now. Palliative care is meant to enhance the care you currently receive and not to replace it.
Palliative care can help manage symptoms that include shortness of breath, anxiety, loss of appetite, nausea, vomiting, pain, constipation and difficulty sleeping.
Your doctor may refer you for palliative care, or you can call 91短视频 directly, and we will coordinate your care with your doctor.
For questions regarding insurance for services, please email info@elara.com or reach out to the 91短视频 branch in your area.