91短视频鈥檚 mission is to deliver exceptional personalized healthcare services.
When we do our job well, it means that more patients are connected to more care wherever they call home.
The quality rating shows how a home health agency compares to others on measurements of their performance, like how often the agency began their patient’s care in a timely manner, or how often a patient got better at walking around. A rating of 3 to 3陆 stars means the agency performed about the same as most agencies.
The HVLDL measure assesses hospice staff visits to patients at the end of life. This measure is constructed from Medicare hospice claims records. It indicates the hospice provider鈥檚 proportion of patients who have received in-person visits from a registered nurse or medical social worker on at least two out of the final three days of the patient鈥檚 life.
The聽Hospice Care Index聽(HCI) captures care processes occurring throughout the hospice stay, between admission and discharge. The HCI is a single measure comprising ten indicators calculated from Medicare claims data.
The index design of the HCI simultaneously monitors all ten indicators. Collectively these indicators represent different aspects of hospice service and thereby characterize hospices comprehensively, rather than on just a single care dimension. Each indicator equally affects the single HCI score, reflecting the equal importance of each aspect of care delivered from admission to discharge.
Over 50 is excellent. Above 80 is world class.
How do we know what our patients think of our care? We ask.
NPS stands for Net Promoter Score, which is a common metric used to measure customer experience. An NPS score measures customer loyalty by looking at their likelihood of recommending a given business.
We pledge to DEFINITELY:
Our mission is to deliver exceptional personalized healthcare services wherever patients call home.
That is why we are passionate about results 鈥 as a service organization we hold ourselves accountable to accomplishing the goals of our patients, clients and partners while delivering the best value of high-quality care.
We pledge to ALWAYS:
鈥淲e care where you are鈥 not only references our commitment to patient care but also our care providers. We care where you are in your career and foster your development. We also care where you are personally and offer flexible schedules to enable you to take care of both your patients and your family.
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